25% amount will be deducted from the total amount of booking if cancelled at least 3 days before pick-up time.
For bookings cancelled between 3 Days – 1 Day before pickup time , 50% refund will be provided to the customers.
No refund shall be applicable for bookings cancelled less than 24 hrs before the pickup time or after pick up time.
No refund for Cash on Pick-Up Bookings.
100% refund will be provided to the customers in case if wheels2go can’t provide the bike due to unforeseen circumstances or the bike develops any qualitative problems.
wheels2go reserve the rights to cancel the booking from its side at any time untill pickup by providing full refund to the customer
The refund money will be transfered to the bank account provided by the customer within 3-5 business days
The user must raise a support ticket to request a refund elaborating on the cause. We honour most cases. However, it may take 3 – 5 business days for the refund to be processed into your bank or card.